Available Services...
ONLINE COUNSELLING
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TELEPHONE COUNSELLING
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*Services below are available for Adults (18-64) & Seniors (65+) only.
Online Counselling (Audio/Visual)
In today's world, access to a mental health professional is easier than ever before. Finding your way to a counsellor's office may be impractical due to time constraints, physical limitations, disability issues or medical concerns. Online Counselling (web or mobile-based) provides the perfect alternative. Many people prefer to express highly personal issues from the comfort of their home, rather than attending a clinical setting; lessening a person's shame or guilt of divulging something they may perceive as embarrassing or strange. eTherapy helps people overcome obstacles to their well-being by collaboratively exploring strengths, skills and available resources. You may become more self-aware during the counselling process, allowing you to make healthy decisions, handle difficult situations more easily, and ultimately, reach your goals.
Telephone Counselling (Audio)
Telephone counselling offers you a greater sense of confidentiality and anonymity. This can be reassuring if you feel nervous, embarrassed or fearful about talking through your problems, helping you to feel a greater degree of control. Clients with a busy or hectic schedule receive equal access to emotional support. E.g. if you travel regularly, have significant work commitments or are a full-time carer etc. Similar to online counselling, telehealth sessions are a collaborative process where common goals are identified and formulated to inspire change or improve quality of life.
*Services above are available for Adults (18-64) & Seniors (65+) only.
*Services below are available for Adults (18-64) & Seniors (65+) only.
Online Counselling (Audio/Visual)
In today's world, access to a mental health professional is easier than ever before. Finding your way to a counsellor's office may be impractical due to time constraints, physical limitations, disability issues or medical concerns. Online Counselling (web or mobile-based) provides the perfect alternative. Many people prefer to express highly personal issues from the comfort of their home, rather than attending a clinical setting; lessening a person's shame or guilt of divulging something they may perceive as embarrassing or strange. eTherapy helps people overcome obstacles to their well-being by collaboratively exploring strengths, skills and available resources. You may become more self-aware during the counselling process, allowing you to make healthy decisions, handle difficult situations more easily, and ultimately, reach your goals.
Telephone Counselling (Audio)
Telephone counselling offers you a greater sense of confidentiality and anonymity. This can be reassuring if you feel nervous, embarrassed or fearful about talking through your problems, helping you to feel a greater degree of control. Clients with a busy or hectic schedule receive equal access to emotional support. E.g. if you travel regularly, have significant work commitments or are a full-time carer etc. Similar to online counselling, telehealth sessions are a collaborative process where common goals are identified and formulated to inspire change or improve quality of life.
*Services above are available for Adults (18-64) & Seniors (65+) only.
Pricing & Fees...
The cost of a 50-minute individual consultation will be confirmed before your first session with your Counsellor.
The current scheduled fee for online (video link) services is $115.00. Telehealth (via phone) services are $85.00.
Payment is to be made at the time of booking via the online booking portal. Credit/Debit Card, Stripe, GooglePay and Gift Card options available.
All session times are by appointment only.
The current scheduled fee for online (video link) services is $115.00. Telehealth (via phone) services are $85.00.
Payment is to be made at the time of booking via the online booking portal. Credit/Debit Card, Stripe, GooglePay and Gift Card options available.
All session times are by appointment only.
Schedule of Fees
-- Online Counselling (50 mins) - $115.00
-- Telephone Counselling (50 mins) - $95.00
Cancellation Policy
In order to provide a quality service, if you need to cancel or postpone your appointment, I ask that you give at least one full business day’s notice. If you provide less than one full business day’s notice and I cannot fill your appointment time with another client, you may be charged 50% of your full consultation fee. I will provide you with reminders, however it is your responsibility to manage your appointment times.
Cancellation (less than 24 hrs) - $57.50 (online session) / $47.50 (phone)
Cancellation Policy
In order to provide a quality service, if you need to cancel or postpone your appointment, I ask that you give at least one full business day’s notice. If you provide less than one full business day’s notice and I cannot fill your appointment time with another client, you may be charged 50% of your full consultation fee. I will provide you with reminders, however it is your responsibility to manage your appointment times.
Cancellation (less than 24 hrs) - $57.50 (online session) / $47.50 (phone)
Supporting Your Journey Through...
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- Stress
- Anxiety - Depression - Relationships - Communication - Carer Burnout |
- Workplace Conflict
- Grief & Loss - Low Self-Esteem - Life Transitions - Living with Disability - Gender & Sexuality |
Emergency & After Hours Coverage
Polaris Counselling does not have coverage for emergencies. In the case of an emergency, you should call 000 or contact your nearest hospital emergency department. Alternatively, you may call an agency called Lifeline which operates a 24-hour telephone crisis counselling service on 13 11 14. You are encouraged to share any after-hours emergencies as soon as possible with your counsellor.
Normal Operating Hours*
Monday : 9.00am - 2pm
Tuesday: 9.00am - 2pm
Wednesday: 9.00am - 2pm
Thursday: 9.00am - 2pm
Friday: 9.00am - 2pm
Saturday: Closed
Sunday: Closed
*excluding public holidays.